Blog posts not sharing

jessicamcleodyu · Member · Jul 24, 2014 at 3:47 pm
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Hi

Whenever I write a blog post I tick the side buttons so that it would share to my other social media sites, however when I check them, nothing gets shared despite ticking the boxes.

What’s happening? Can anyone help me?

The blog I need help with is: (visible only to logged in users)
timethief · Member · Jul 24, 2014 at 3:53 pm
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Please let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
jessicamcleodyu · Member · Jul 24, 2014 at 3:56 pm
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safari 7 on a macbook
timethief · Member · Jul 24, 2014 at 3:57 pm
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I’ll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
jessicamcleodyu · Member · Jul 24, 2014 at 3:58 pm
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thank you, and yes I subscribed to the thread
jeremeylduvall · Member · Jul 24, 2014 at 9:31 pm
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Hi @jessicamcleodyu,

Thanks for the report and for the screenshot. I’m looking into why your posts were not shared to the social media profiles correctly. I’ll get back to you as soon as I know more!
jessicamcleodyu · Member · Jul 26, 2014 at 5:14 am
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thanks
jessicamcleodyu · Member · Jul 30, 2014 at 9:17 am
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Hi, have you found the issue yet?
jeremeylduvall · Member · Jul 30, 2014 at 5:47 pm
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Hi there,

We haven’t been able to pinpoint the issue just yet. I’m following up right now. I’ll keep you posted!
jessicamcleodyu · Member · Jul 31, 2014 at 3:10 am
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ok, thanks
prettyingingham · Member · Aug 5, 2014 at 3:24 am
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I’m having the exact same problem!
jessicamcleodyu · Member · Aug 20, 2014 at 4:57 pm
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hi, it’s been a few weeks since I posted this up. Have you guys found out how to fix the problem yet?
jeremeylduvall · Member · Aug 20, 2014 at 10:18 pm
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Hi Jessica! I’m afraid nothing yet. Can you try creating and publishing your post straight from the classic editor here?

http://jessicamcleodyu.wordpress.com/wp-admin

I’ve experienced success with following the entire publishing flow from the classic editor.
jessicamcleodyu · Member · Aug 20, 2014 at 11:08 pm
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that link is for the dashboard, (which has a lot of links), where’s the classic editor button?
raincoaster · Member · Aug 20, 2014 at 11:30 pm
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Dashboard->Posts->Add New.

Alternately, you can click the new editor and when it comes up, switch to Classic Mode. I believe that’s at the top of the page.

Also, you can go to the drop-down menu on the grey Admin bar and where it says NEW just click the New link, don’t click Post or Page or Media or whatever. It takes you straight to the classic editor.
jessicamcleodyu · Member · Aug 20, 2014 at 11:55 pm
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ok, I found it. Thanks
jeremeylduvall · Member · Aug 21, 2014 at 3:59 pm
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Hey Jessica,

Sorry for not clarifying. The classic editor lives in the Dashboard under the flow that Raincoaster mentioned. Can you let me know if Publicize works from there?
jessicamcleodyu · Member · Aug 22, 2014 at 9:14 am
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Ok, I see the difference now. Yes, it worked. Thank you
jeremeylduvall · Member · Aug 22, 2014 at 6:12 pm
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Great! Please let me know if you need anything else.
jeremeylduvall · Member · Sep 8, 2014 at 8:38 pm
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Hey Jessica!

I just wanted to let you know that we recently made some improvements to the new editor and how it handles Publicized posts. Could you please let me know if a post you publish from the new editor fails to Publicize correctly?

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