Blog reader failure to update
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My blog posts were failing to show up on the reader couple weeks ago, so I posed the problem back then which was fixed after it was ‘refreshed’ in the system. But ever since the refreshment of the site, it seems the same problem is in continuance. I see others’ posts but not mine. Is my blog forever in the loop of system failure to be updated?
The blog I need help with is: (visible only to logged in users)
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I located your other thread at https://en.forums.wordpress.com/topic/failure-to-update-on-reader?replies=4#post-3008652 and then typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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re: wordpress.com blog subscriptions
All that’s required to follow any blog hosted by wordpress.COM is exactly what you were required to provide to register here, and that is a valid email address that the published posts can be sent to.
Here subscribers control their own subscriptions and frequency of receipt of posts from sites they subscribe to. We cannot act on their behalf. More to the point is the fact that when email addresses are submitted for the purpose of receiving blog updates that is the only purpose they can be used for.
You can set up email subscriptions here > Appearance > Widgets > Follow Blog Widget by using this guide > http://en.support.wordpress.com/widgets/follow-blog-widget/
Widgets can be configured to appear only on certain pages (or be hidden on certain pages) by clicking on the Visibility button.
https://en.support.wordpress.com/widgets/#widget-visibilityWe have a blog subscription shortcode which you can make use of. The help page on it is right here: http://en.support.wordpress.com/blog-subscription-shortcode/ You can also include the subscription shortcode at the end of every post you publish.
The mailchimp and aweber pop-up subscription code provided by those source sites will not operate on WordPress.COM hosted sites. Staff have recently added the mailchimp widget for subscriptions and here is the link to the guide you must use https://en.support.wordpress.com/mailchimp
Read more at https://en.support.wordpress.com/?s=following
Subscriptions and Newsletters
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Hi there,
I’ve refreshed your site’s feed again and it’s showing your most recent posts now.
I see you changed your site’s address about a month ago. I wonder if that might be related, so I’ve refreshed the feed for the old site as well to see if that doesn’t remove it from our system.
Let me know if this happens again.
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Thank you for refreshing the sites!
Since then, the posts have showed up as usual but a testing a post after the refresher seems to show that it’s not showing up again..
Is there something I can do on my end to fix the issue?
Thank you!
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Thanks for letting me know. There’s nothing you can do on your side, but I suspect this might be an error in our system related to your site’s address change in August. I’ve asked a developer to take a look, and will let you know once I hear back.
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We found the reason this kept happening – the number of subscribers on your site for some reason didn’t match the number of subscribers the Reader thought you had, causing the Reader to keep dropping your site’s feed. We’ve synced the data now, so you shouldn’t have any more problems with this.
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