Blog renewal

paynefullyfit · Member · Feb 24, 2013 at 9:04 pm
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How can I renew my old account?

The blog I need help with is: (visible only to logged in users)
raincoaster · Member · Feb 24, 2013 at 9:28 pm
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Accounts are free, it’s upgrades that cost. What specific upgrades are you trying to renew, and what difficulty are you having doing that?
paynefullyfit · Member · Feb 24, 2013 at 9:31 pm
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My account is still there but it won’t let me view it because I let my term expire. I’d like to just hit upgrade to whatever I had before but I’m not sure what exact “plan” I had before.
raincoaster · Member · Feb 24, 2013 at 9:33 pm
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Do you mean your domain name? Because that doesn’t seem to be working. You’ll have to buy it again. Did you have custom design as well?
paynefullyfit · Member · Feb 24, 2013 at 9:35 pm
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Gotcha. I custom designed it with a template but no outside help.
raincoaster · Member · Feb 24, 2013 at 9:59 pm
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Then what you want is probably the Pro upgrade at $99. Or you could buy Custom Design for 30 and the Custom Domain and Mapping for 5 and 13.
auxclass · Member · Feb 24, 2013 at 10:34 pm
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Your domain paynefullyfit.com. is in Redemption – you need staff help to renew it – I have flagged this for staff attention
paynefullyfit · Member · Feb 24, 2013 at 10:36 pm
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Thanks. If only there were a simple phone number to call!!
paynefullyfit · Member · Feb 24, 2013 at 10:47 pm
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I’m still having issues. It asks me to change the name servers. I tried entering NS1.Wordpress.com and it says it doesn’t recognize it. Why do I have to do all of this background work? Can’t it be a simple renew?
raincoaster · Member · Feb 24, 2013 at 10:49 pm
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I doubt it would be operative on a Sunday.
paynefullyfit · Member · Feb 24, 2013 at 10:50 pm
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There isn’t even a phone number listed.
raincoaster · Member · Feb 24, 2013 at 11:25 pm
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No, there isn’t one. I’ve got a phone support service for customers, but it’s not cheap.
paynefullyfit · Member · Feb 24, 2013 at 11:28 pm
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I’m prob going to have to venture on over to Tumblr then. No idea how to get my domain back up and running. It keeps sending me to other how-to instructions without actually walking me through anything.
auxclass · Member · Feb 24, 2013 at 11:37 pm
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Your domain name expired almost two months ago – you did not renew it – that puts it in redemption which takes staff help to renew – the staff do check the forums on a regular basis but sometimes they get a bit behind – and this thread was only flagged an hour ago and a bit over two hours since you first ask for help
paynefullyfit · Member · Feb 24, 2013 at 11:38 pm
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Oh, ok. Thanks for all your help!
staff-blorbo · Staff · Feb 25, 2013 at 11:21 pm
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paynefullyfit.com expired on December 22, but we may still be able to recover it for an additional fee.

I have sent further details to the email address on your account.

Please reply to the email as soon as you can.

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