Blog site

  • Unknown's avatar

    I am having a big problem with Yoast. I believe it might be that I have two accounts with WordPress; User name rmcgeary and (email visible only to moderators and staff). Could I speak to someone about how I might resolve this problem?

    Self-declared URL: remnet.com/WordPress
    Jetpack: Unknown
    WP.com: Unknown

  • Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    https://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar

    Thank you, so much. It explains a lot. It is next to impossible to get into WordPress.org, as I have tried the the emails I have used for the last few decades. I will ask my support from Yoast to work on this.

    Do you know of any other way I could contact support at wordpress.org?

  • Support for WordPress.org sites is provided by volunteers at https://wordpress.org/support/forums/. You could try asking there, folks may be able to suggest another way.

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