Blog site not able to leave a comment
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Dear Support,
I received a comment from a WordPress/Blogger who had difficulty leaving a comment on my site. Please advise me if I have omitted or need to uncheck a box(es) in my admin page – or how to fix if this is my problem on my end.
Below is the comment from the blog having troubles:“I was logged in to my account on wordpress Basho2012, but I use a different name there, as a haiku-poet I write haiku under the penname Chèvrefeuille. So as I comment on wordpress I change the URL of wordpress-account into the URL of my blogger-account, maybe that’s the problem. But I do that often on other wordpress weblogs were I comment and then I have no problems. So I hope you can figure out what the problem is.”
My website is: seraphim6.me
Thank youThe blog I need help with is: (visible only to logged in users)
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Hello again,
It seems this problem still persists. I am getting a bit worried – maybe others cannot comment as well. Please advise me on how to remedy this problem if I have checked a wrong box in admin page or need to check a box(es). Below is the recent comment from the same blogger having problems with my site: seraphim6.me“Again I couldn’t comment on your post, so I have used the Twitter account of our haiku-community Carpe Diem.
Warm greetings, Chèvrefeuille (a.k.a. Kristjaan Panneman)”thank you.
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I do see his comments on your blog at https://seraphim6.wordpress.com/wp-admin/edit-comments.php?s=basho2012&comment_status=all&pagegen_timestamp=2013-09-03+11%3A17%3A57&_total=10406&_per_page=20&_page=1&_ajax_fetch_list_nonce=96ec1bcc7f&action=-1&comment_type&paged=1&action2=-1
Has the problem been resolved?
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Hello Kardotim,
I think the problem may have resolved on its own. Thank you for checking. I hope not to bother again on this issue.thanks. again.
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Hello again.
Sorry but this problem looked liked it resolved but again, the comment failed to come through on WordPress. The reader used his Twitter account. Below is his comment.
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Submitted on 2013/09/06 at 10:11 am | In reply to CarpeDiemhaikumeme (@CarpeDiemhaiku).I have used my Twitter account to comment Sunshine. It still didn’t work to comment on wordpress. Warme Greetings Kristjaan (a.k.a. Chèvrefeuille) your host at Carpe Diem.
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He did leave a message but not from WordPress. Is this something I need to fix or is it on his end.
Thank you again. -
Yes, the comment did go through but not in the usual WordPress access. He could not leave a message – only after he commented via his Twitter account. Is this problem coming from my blog site or his? He apparently only has problems with my account – so far as I know.
Thank you.
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Could you ask the user to contact us directly? This way we can troubleshoot the issue better. He can send the request through: http://wp.com/contact
Thank you!
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Once again, thank you. I did leave a message for the user and also unchecked “user must be logged in and registered” – perhaps that was the problem.
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