Blog Stats Widget Missing

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  bryanfrankieantunez · Member · Jun 3, 2021 at 5:15 pm

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  Hello team,

  My website was experiencing minor technical difficulties and we had to unplug all plugins. Now that we’re up and running I’ve noticed my blog stats widget and social icon widgets are missing. Is there any way you can help?

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  staff-totoro · Staff · Jun 4, 2021 at 12:56 am

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  Hi there,

  The site franknez.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/franknez.com+dns

  To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  As another option, we provide support for all sites hosted directly on WordPress.com, so if you want to transfer your site here we will be able to take a closer look at issues like this in the future.

  Hope this helps!