BLOG unusable

  • Unknown's avatar

    Hello,
    I wanted a refill and change my old blog (2010) but I can not be in read , and I can not recover anything.
    and I find myself on this blog when I click right on my account
    Thank you to tell me how I can do all that I had spent time .
    That is : https://shirubie.wordpress.com/
    Thank you
    cordially
    Sylvie
    PS: I hope I ‘m compréensible for no English and I used the Google translator

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Sylvie,

    Have you attempted to gain access to the account by resetting the password, or by trying the alternate methods suggested in the Account Recovery support page?

  • Unknown's avatar
  • Unknown's avatar

    Please try to explain what you’re trying to do then. Does this link open the wp-admin dashboard of the site: https://shirubie.wordpress.com/wp-admin/index.php?

  • Unknown's avatar

    Hello,
    I want to modify my old blog
    https://shirubie.wordpress.com/
    but I can not because it will directly
    https://wordpress.com/me
    Thank you

  • Hi there,

    You’ll need to log into the account associated with that blog in order to regain access to it. The blog is not under your bloggeneralpublic account. Do you remember if you have another WordPress.com account?

    Thanks,

  • Unknown's avatar

    I do not know if it’s the fact that I translate google because I do not speak English but I have tried EVERYTHING .
    On my blog , I’m connected because I down the button ” Log out ” but as soon as I press the pencil straight up I fall on ” general public blog” and I can not change EC like WordPress blog was stopped my blog but it still exists and I can not change it. I am automatically switched on empty .
    It is not possible that I could not access …
    I had started in 10/2010, after and unfortunately since my life was a nightmare that never ends and that’s why I was served by me .. Thanks
    cordially

  • Unknown's avatar

    I do not know if it’s the fact that I translate google because I do not speak English but I have tried EVERYTHING .
    On my blog , I’m connected because I down the button ” Log out ” but as soon as I press the pencil straight up I fall on ” general public blog” and I can not change THIS WordPress blog (shirubie.blog) was stopped my blog but it still exists and I can not change it. I am automatically switched on empty .
    It is not possible that I could not access …
    I had started in 10/2010, after and unfortunately since my life was a nightmare that never ends and that’s why I was served by me .. Thanks
    cordially

  • Hey there,

    Your old blog, shirubie.wordpress.com, is under a different account. Do you have two accounts?

  • Unknown's avatar

    At the origin, no. I dont’t understand why i have this count. The problem is not here.
    As already said , the blog shirubie automatically switches on the public blog when I want to change the blog shirubie . the problem is with WordPress as if we had blocked me one. I tried to make amend the public blog to try to return to the blog shirubie but nothing works. the problem does not come from me and I wish the wordpress designers unlocks my problem
    Yet I have the habit of computers (since 1995) , I am not a novice.
    Wordpress If nothing is done, my problem is insoluble but thank you for trying to help me but I find it unfortunate that wordpress leave me like this!
    thank you
    cordially

  • Unknown's avatar

    and when I click on Account Settings (right) , I came across 2 locations except the one I just and which are:
    ” Main site
    shirubieblog
    shirubieblog.wordpress.com
    shirubieblog
    shirubieblog.wordpress.com
    bloggeneralpublic
    bloggeneralpublic.wordpress.com ” and not” shirubie.wordpress.com . ” He disappears from the list so I can not change it but why? Thanks

  • It is because shirubie.wordpress.com blog is under shirubie and not bloggeneralpublic. Can you log into the shirubie account. You are currently logged into bloggeneralpublic.

  • Unknown's avatar

    no matter which one , I do not have access to my information. I switched to 2 empty blogs. it’s a crazy thing and I think it’s wordpress who made a silly thing and I’m polite . I think we’ll stop because you lose time, your like mine because it is at wordpress to get me out of this mess and it saddens me to be playing my own site without being able to modify all lose and it stays like that on the net as it is for me
    thank you

  • Unknown's avatar

    and it’s the same Web address for two when we go to ” Account Settings ” .
    Before , I was like and I came across what I had recorded my directories etc. and then everything is empty. I switch on the vacuum as if my blog is connected to my email address but not my data
    Thank you

  • Hi there,

    If you can log into the shirubie and post here, I can help you gain access to the blog if you cannot see it.

    Hope this coming off clear. I can help you. I just need for you to log into the correct account. Thanks!

  • Unknown's avatar

    Hello,
    I can go on: ” https://shirubie.wordpress.com/ ” and open my blog only read , even if identified and connected.
    By cons , if I want to change it by clicking on the top right , I switch to another blog : shirubieblog.wordpress as the main site, the only one I have , not : shirubie.wordpress where my data resides to modify.
    Indeed, now only one main site because I deleted the one called “public” because I did not know what it was .
    By cons , my username is ” bloggeneralpublic ” ???? and when I want to turn it into ” shirubie ” he said he is already taken. Indeed, by me!
    Top left on the edit page , between round ‘s gravatar and disconnection , it is written :
    Shirubie

    @bloggeneralpublic

    It is difficult to explain through a translator.
    I hope you can help me to be able to work again on my original site.
    Thank you
    cordially

  • I’ll get a French speaker to assist us! =)

  • Unknown's avatar

    Thank you
    It’s nice to try to help me

  • Unknown's avatar

    Bonjour, Sylvie !

    Je fais suite aux messages de mon collègue. Notre support est anglophone mais je parle français :-)

    Le blog “shirubie.wordpress.com” ne se trouve pas sur le compte intitulé bloggeneralpublic (que vous utilisez pour nous écrire sur le forum.) Il semblerait que vous ayez un second compte chez nous, intitulé shirubie, et c’est depuis ce compte que vous aurez accès au blog “shirubie.wordpress.com”

    Faîtes moi savoir si vous n’arrivez pas à vous connecter au compte intitulé shirubie et je vous indiquerez la procédure à suivre.

  • Unknown's avatar

    Bonjour,
    Quand je veux modifier mes données de “shirubie.wordpress.com”, je bascule AUTOMATIQUEMENT sur un autre blog qui est shirubieblog.wordpress.com sur lequel je n’ai rien.
    Quand je veux modifier mon identifiant qui est mis sur shirubieblog.wordpress.com et qui est bloggeneralpublic en shirubie, il ne veut pas en me disant qu’il est déjà utilisé. Bien sur puisque c’est le mien ou alors je deviens folle..
    J’ouvre et me connecte sur shirubie.wordpress.com mais je ne bascule pas dessus en modification car il n’y est pas. C’est complètement fou
    L’autre qui s’appelait bloggeneral, je l’ai supprimé car je ne savais pas ce que c’était.
    Si j’avais la possibilité de vous faire des “imprime-écran” ce serait mieux pour votre compréhension.
    Merci en tous cas de m’aider et plus simple pour moi d’écrire en français car nulle en anglais et je passais par le traducteur Google.
    Merci à vous
    Cordialement
    Sylvie

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