blog upgrade – invoice

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  obarriomariano · Member · Apr 15, 2015 at 4:59 am

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  Hi, a week ago I asked for a change of the credit card number that I had in my account and an invoice for the upgrade to Premium (that by then was in a trial period) I received an email with a link to make the payment ( I am copying the email after this message)
  I made the payment tonight and the page said that it was OK however I did not receive any invoice / confirmation through email and I am in https://wordpress.com/my-upgrades appears as if the upgrade had expired when the trial period ended…
  Can you help me with this??

  Email that I received answering my request:

  Hi obarriomariano,

  This is a payment request from Automattic Inc.

  Product: wordpress-com > wp-bundle-pro
  Description: This is for payment of your Premium Upgrade

  You can pay for this purchase at the link below.
  https://manualpayments.wordpress.com/?u=5cf49857bf

  Thanks,
  Team Automattic.
  http://automattic.com

  The blog I need help with is: (visible only to logged in users)

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  obarriomariano · Member · Apr 15, 2015 at 5:02 am

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  I got the receipt. Still waiting to see if the blog is effectively upgraded.

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  kraftbj · Staff · Apr 15, 2015 at 7:14 pm

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  Howdy,

  With a manual payment like that, the processing of the upgrade is manual as well. Mo will be processing it shortly and will respond to you via a reply to the original support thread once it is complete.

  Cheers!