Blog URL shown in URL bar even after domain mapping.

  • Unknown's avatar

    Hi,
    I have done domain mapping of my blog kodelegacy.wordpress.com with the URL http://www.kodelegacy.com.
    When I open http://www.kodelegacy.com it kind of redirects me to kodelegacy.wordpress.com and the URL bar shows kodelegacy.wordpress.com only.
    My thought was it will show kodelegacy.com instead of kodelegacy.wordpress.com which is why I bought 13$ domain mapping. Was my understanding wrong or something isn’t right in my setup?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like you canceled your Domain Mapping upgrade with your Premium plan. Did you mean to cancel both? I can restore the Domain Mapping upgrade for you.

    Then you just need to select the correct primary domain from Store > My Domains.

    Let me know what you’d like to do!

  • Unknown's avatar

    Hi,

    Thanks for your reply.
    Actually I bought domain mapping first and everything was working fine and then I accidentally clicked on Buy Premium. Since credit card was registered, it immediately made payment which I didn’t expect which is why cancelled it later on then.
    So I guess while cancelling Premium plan my domain mapping is cancelled too. But I didn’t get any refund for Domain mapping. I only got refund for Premium plan.
    So can you restore Domain mapping for me. I hope I don’t have to pay again for it as I have already done and there was no refund on cancellation of Domain Mapping.

    Thanks.

  • Unknown's avatar

    Hi there!

    Yep! I can see you weren’t refunded for the Domain Mapping upgrade. I’ve gone ahead and restored that subscription for you.

    Just make sure the correct domain is set as primary under Store > My Domains! :)

    Let me know if i can help with anything else!

  • Unknown's avatar

    Hey Thanks for you help.
    It means a lot. :)

  • Unknown's avatar

    I’m happy to help! Let me know if I can do anything else!

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