Blog2 Social/auto posting

  • Unknown's avatar
    myvancityval · Member ·

    My auto post features say de-activated and when I click on the button to correct it I am directed to buy a subscription.

    I already have a subscription but it is not working.

    Why is my service de-activiated?

    Also ProPay charged me the regular price for a PRO when I ordered a Smart, and they quote the $11. price for the Smart not the offered $7. when I spoke to them by phone. I contacted them because the charge was wrong on my credit card and I didn’t know who they were because WordPress was not on the credit card statement. They are sending me a credit for their error.

    This still does not explain why the extra options aren’t working. I can send a screen shot if you need to see.

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article.

    However…

    Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team (as well as automated backups, updates, and security protection) and we could likely help you get this sorted out with much less hassle than you are currently experiencing.

    For starters, many of the blog2social features are already available on WordPress.com for free: https://wordpress.com/support/post-automatically-to-social-media/

    What specific social networks are you needing to post to?

    We have a guide to help move your site to WordPress.com here and our support team can also assist:

    https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    You can see our plan pricing here: https://wordpress.com/pricing/

    Please let us know if you have any questions about WordPress.com, our plans, or our features.

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