blop post error
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Hello, every time I try to start a new post or page I get a page that says ‘The editor has encountered an unexpected error.’
I’ve cleared my cache, browsing history and cookies. -
Hi there,
Can you please let me know your site’s address so I can point you in the right direction of getting support?
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Hi there,
From what I can see your site thatportlandlife.com is hosted at Hover.com, yes? I see it is connected to your WordPress.com account due to the Jetpack plugin you have installed on that site so this means that when you can control the site via your WordPress.com dashboard (even though it is not hosted with us) or you can control the site directly by visiting wp-admin.
With this in mind, it will help if we can know the URL of the page you are on when you get the
The editor has encountered an unexpected error.message. Does the issue happen when you visit this URL? http://thatportlandlife.com//wp-admin/post-new.phpOr does the issue happen on some other URL? If so what is the URL? Thanks for the additional info!
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the url is https://thatportlandlife.com/wp-admin/post-new.php?post_type=post
though today the screen has just been white and non responsive.
using the link that you mentioned above I go to a login screen that won’t actually let me login. It just refreshes the page over and over. -
Hi there,
Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.
While you do have the site connected to your WordPress.com account using Jetpack, the fact that this error is happening in the WP-Admin editor means it’s a problem with the WordPress software itself, and not the services we provide you via Jetpack, so this isn’t something we’re able to help with.
Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:
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