Blue host with an old domain

  • Unknown's avatar

    I cancelled my domain last year but did not cancel my blue host account. Can I just repurchase my old domain and everything will be as I left it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    hi,

    The faithfullyawaitingfritzelnumber4.com domain was registered just a few days ago. If that was not you, I am afraid you cannot purchase it now unless you get in touch with the new owners.

    Domain:faithfullyawaitingfritzelnumber4.com
    Registrar:Automattic Inc.
    Registration Date:2018-05-16
    Expiration Date:2019-05-16
    Updated Date:2018-05-16
    Status:clientTransferProhibited
    clientUpdateProhibited
    Name Servers:ns1.bluehost.com
    ns2.bluehost.com

  • Hi there,

    That would depend on whether your site’s files still exist on Bluehost’s servers. If the files are still on their servers, then reconnecting the old domain should work, though you might need to do something on Bluehost’s end to make that happen. But if the files are no longer there and you did not keep your own backups then there’s nothing to be done.

    We have no access to Bluehost’s servers, and the fact that your domain is/used to be registered with us does not mean we have your site’s content, so we’re not able to help you restore any content on that site, regardless of your domain’s status. Best to contact Bluehost support directly for help with that.

    I also see you’ve now bought a plan. It would actually have been better had you just registered the domain directly with Bluehost rather than with us. Then you’d have had everything in one place.

    As it is, if you’re using the domain with a Bluehost site, you don’t need a plan with us. If that’s the case, please let us know and we can cancel the plan and give you a partial refund for that.

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