Bluehost PHP upgrade has knocked out my website

• 

  susanmcconnell877491812 · Member · Sep 22, 2020 at 7:28 pm

  • Copy link
  • Add topic to favorites

  Bluehost said it’s time to upgrade my PHO software. Their email said ‘Do I need to do anything on my end? Yes, to avoid a negative impact to your site, we recommend that you upgrade all of your web installations to the newest PHP software available before we move your account. Newer versions of PHP are already available on your current server, and you can set your site to use those versions with this helpful guide. You should also backup all of your website files.’ So I did that. Now my site is completely dysfunctional. I got an email from WordPress saying, ‘When seeking help with this issue, you may be asked for some of the following information:
  WordPress version 5.4.2
  Current theme: Photocrati Theme (version 4.9.3)
  Current plugin: (version )
  PHP version 7.3.22’
  What should I do??

• 

  susanmcconnell877491812 · Member · Sep 22, 2020 at 7:59 pm

  • Copy link

  NEVER MIND! I had to upgrade my Photocrati Themes. All fine now.

• 

  staff-totoro · Staff · Sep 23, 2020 at 1:09 am

  • Copy link

  Great, glad you were able to sort that out! Thanks for following up to let us know!