Bluehost WordPress

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  courtsprewer · Member · Jun 5, 2017 at 12:18 pm

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  Where do I go to change a record that will allow me to install wordpress.org on my bluehost account instead of wordpress.com? They said I should be able to get the information from here.

  The blog I need help with is: (visible only to logged in users)

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  helloimamanda · Member · Jun 5, 2017 at 4:02 pm

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  Hello @courtsprewer,

  Your question is a little confusing, as it is worded as if WordPress.com is installed on your Bluehost account. WordPress.com sites are only hosted on WordPress.com, nowhere else.

  You may have a domain registered at Bluehost, or maybe you want to move your WordPress.com site content to a WordPress.org install hosted at Bluehost? Can you be more specific about what you’re trying to do?

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  courtsprewer · Member · Jun 5, 2017 at 9:54 pm

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  Hi,

  Initially the website was hosted via wordpress.com. It was decided we’d like to have the ability to customize the theme more so we wanted to switch to wordpress.org. When I attempt to install wordpress via the cPanel without options or notice it automatically sends me to wordpress.com.

  In my previous conversation with Bluehost they essentially told me there was some “record” that needs to be updated via wordpress because they’re the “namespace provider”. I’m not sure what record needs to be updated but they equipped me with the numbers for it.

  Thanks

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  timethief · Member · Jun 5, 2017 at 9:55 pm

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  What is the URL of the domain please?

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  courtsprewer · Member · Jun 5, 2017 at 10:14 pm

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  eatdrinkdowear.com

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  timethief · Member · Jun 5, 2017 at 10:25 pm

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  Domain Name: EATDRINKDOWEAR.COM
  Registrar: GODADDY.COM, LLC

  As there is no domain mapping found when I use the domain helper in the support docs, I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Jun 6, 2017 at 9:42 am

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  Hi courtsprewer,

  eatdrinkdowear.com was mapped to a WordPress.com site but this upgrade has since been cancelled.

  When domain mapping was setup, the name servers were pointed to WordPress.com from your GoDaddy account. These name servers now need to be pointed to your new site on Bluehost — you can ask GoDaddy to help you with this.

  It’s not possible to change the name servers for the domain through WordPress.com as the domain isn’t registered with us.

  Please let me know if you need any more information.