Bluestone.net.nz wordpress account

  • Unknown's avatar
    brycelevidobluestonecomau · Member ·

    Hi I am the service desk manager at Bluestone Mortgages. Our team has changed significantly over the past year and we have lost staff who administered the wordpress account for bluestone.net.nz .
    I dont know the email address, or account number details for the account at all. We have gone through Accounts Payable and they are unable to assist either.
    I am wondering how I can get access to the account without any information other than being able to prove that Bluestone owns the domain name and therefore the site.
    How can I get help with this matter? Please contact me at (email visible only to moderators and staff) if you can help to direct me to the right place.

    Thanks in advance,

    Bryce.

  • Unknown's avatar
    justjennifer · Member ·

    ns3.nsserver.net.nz
    ns2.nsserver.net.nz
    ns1.nsserver.net.nz

    Hi there, it looks like bluestone.net.nz is using the open source WordPress software and is using nameservers that don’t point to WordPressdotcom so we won’t be able to help further here in these forums which are dedicated to users of the WordPressdotcom platform. https://en.support.wordpress.com/com-vs-org/

    Among the receipts your AP department should have are the payment details of your web hosting provider. You’ll need to contact them for assistance.

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