Blurry Header

• 

  tiani1996 · Member · Nov 18, 2020 at 10:29 pm

  • Copy link
  • Add topic to favorites

  Hi!
  My header is blurry and I don’t know what to do to get it so that it’s clear. I know it said to recommend to use 2000 pixels, but I don’t know how to compress my images if I don’t have photoshop. Your help would be appreciated!

• 

  staff-totoro · Staff · Nov 19, 2020 at 2:59 am

  • Copy link

  Hi there,

  The site tianishaye.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Hostgator Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/tianishaye.com+dns

  To clarify, WordPress.com and WordPress.org (the version Hostgator uses) are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only the ones hosted on our WordPress.com servers and themes on WordPress.com do not behave exactly the same as themes on a self-hosted WordPress site.. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for the theme on your self-hosted WordPress site here: https://wordpress.org/support/theme/twentyseventeen/

  Hope this helps!