Blurry Images only Sometimes

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  helloee774a871b · Member · Dec 23, 2025 at 5:19 pm

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  Launching this website soon, but client is seeing blurry images randomly throughout the site. Most have been “fixed” on my end with updating the image size, but it’s still happening sporadically. We are using Kadence Advanced Blocks + Shortpixel that is compressing images, but I turned it off for thumbnails to hopefully fix the image and that hasn’t seemed to do much. We’ve tried re-selecting the higher image size and no dice there either.

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Jan 16, 2026 at 10:16 pm

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  Hi there,

  I’m afraid that we can’t help directly because your site is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.

  It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support. 

  Cheers,

  Sheva