Boevinkgroup

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  boevinkgroup · Member · Jul 14, 2022 at 3:15 pm

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  Hi I had the domain name boevinkgroup.com which I also use for my gmail. (email visible only to moderators and staff)

  I currently don’t receive email, can you tell me why?

  Michael

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jul 14, 2022 at 11:07 pm

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  Hi there,

  From what I can see you last renewed boevinkgroup.com on 05-31-2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

  However I do not see a renewal in 2022, and can confirm that boevinkgroup.com has expired due as there was no payment by the renewal date. When a domain expires all email connections cease to work, which is why you are not able to send messages at that address. The good news is that we may be able to recover your domain, which would also likely resolve your email issue.

  Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of boevinkgroup.com. After you make payment please return here to let us know so we can take the next step of recovering the domain.

  IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

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  supernovia · Staff · Jul 14, 2022 at 11:49 pm

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  Hey there, this domain expired back in early June, and it’s going through this process now:
  https://wordpress.com/support/domains/domain-expiration/#redemption-period

  I’m surprised the email worked that long, to be honest.

  The registrar charges an $80 fee to retrieve it at this point, in addition to the regular renewal fee. Since it’s pretty time-sensitive, I’ll send an invoice now so you can take care of that right away. We can reach out to the registrar as soon as it’s paid.

  Or if you prefer, you can just let that process continue. The redemption period usually takes several weeks, and there’s a significant chance of losing the domain to another buyer if someone else happens to want it. If you want to use that option, let us know so we can cancel the invoice.

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  boevinkgroup · Member · Jul 15, 2022 at 10:24 am

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  Thank you so much for your accurate response, I completely missed the expiry on my side. I have to think, but I am for 90% sure I am taking a new domain name with new email address and use my recovery mail for now.