Booking App – Scanning QR Code Method
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i am interested in this plugin:
https://woocommerce.com/products/woocommerce-bookings/However I can not find documentation on how EXACTLY I can check in a customer with a bar code.
I understand this plugin is required: https://woocommerce.com/products/woocommerce-order-barcodes/
The part that is NOT clear is when the buyer brings me the bar code print out –
1. with what do I scan it?
2. how is that notification getting to the plugin so I know they had the appointment
3. how does the customer get confirmation their QR code was scanned.Is there an APP that works perfectly with this? ( note the one you link to is no longer supported)
please walk me thru a real example of the above 1 – 3 steps
The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail.
thank you
DennisI don’t have a site with WordPress.com yet
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Hello Dennis,
Many thanks for reaching out.
It looks like plugins you’ve identified are correct to use, however, to confirm the functionality you require, you would be best placed to submit a pre-sales question here: https://woocommerce.com/my-account/create-a-ticket/
The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail.
There is a 30 day money back policy with WooCommerce purchases. This can be found here: https://woocommerce.com/refund-policy/
I hope this helps!
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hi,
in fact it doesnt help.furthermore the link you sent – there is no clear place to submit a ticket.
what is the logic here, I submit a question, then have to submit the same question in a 2nd location but encouraged to buy becuase there is a 30day money back deal…
im simply asking for the explanation or documentation on your product so that I can determine if I buy it or another service of which there are many like: https://wpamelia.com/
so again I ask the same question:
am interested in this plugin:
https://woocommerce.com/products/woocommerce-bookings/However I can not find documentation on how EXACTLY I can check in a customer with a bar code.
I understand this plugin is required: https://woocommerce.com/products/woocommerce-order-barcodes/
The part that is NOT clear is when the buyer brings me the bar code print out –
1. with what do I scan it?
2. how is that notification getting to the plugin so I know they had the appointment
3. how does the customer get confirmation their QR code was scanned.Is there an APP that works perfectly with this? ( note the one you link to is no longer supported)
please walk me thru a real example of the above 1 – 3 steps
The reviews are not great and $329 investment with app and bard code app – I am not able to devote time to ‘testing’ – so please have a specialist with use case explain in detail.
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Hi there,
WooCommerce is not usually supported here as these forums provide support for WordPress.com hosted websites.
If your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
In general, if you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
https://woocommerce.com/my-account/create-a-ticket/
You can click on the
Before You Buytab and submit your question to WooCommerce staff.But, for presales questions such as the one you have, you can also contact:
https://woocommerce.com/contact-us/#sales-form
It’ll have you go through a few filters before you can select the option to reach support. WooCommerce staff would be happy to assist you in either the forums or through the contact form.
Thanks,
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This is the 2nd response and again not useful.
the second time I am re-directed to a link that is not useful.
the $249 plugin is not for sale in the forum, so why suggest I ask a forum – to waste my time from a user that is not directly connected to the plugin software, no thanks.
so far as I can see there is ZERO support or knowledgeable staff for a $250 product unless #1 I am hosting my site at wordpress.com ( which I am not) or #2 I buy the $249 software with a 30 day money back ( which is a waste of time if it does not solve a business problem which I was trying to do here)
so – you 2 staff members – what value are you giving users? and wordpress.com you are selling software for $100’s to people that get no answers for pre-sale questiosn without jumping thru hoops…
paid plugins add up to $1000’s of dollars per site – we stick to the ones that provide support – ESPECIALLY when you want a recurring fee.
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Hi there,
I understand your frustration, but again, we do not provide support for WooCommerce in these forums or even presale questions. It is outside the scope of the support we provide here.
I did a bit of searching and the WooCommerce Barcodes support document provides information on the various different devices you can use to scan the barcode (phone, tablet, usb scanner, etc):
https://docs.woocommerce.com/document/woocommerce-order-barcodes-2/
the $249 plugin is not for sale in the forum, so why suggest I ask a forum – to waste my time from a user that is not directly connected to the plugin software, no thanks.
WooCommerce staff moderate and respond to questions in that forum. If you have questions about a particular plugin before purchase, that is the official place to post your inquiry.
If your questions are not answered in the support doc provided above, posting in the forums or submitting an inquiry via the contact form (where a ticket will be generated for WooCommerce staff to assist you via email) is the best bet.
https://woocommerce.com/my-account/create-a-ticket/
If you have questions regarding where to submit a question via the contact form, let us know.
Thanks,
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this is a joke
https://woocommerce.com/my-account/create-a-ticket/“For Free Users submitting requests:
Note that we only provide assistance for those who have purchased a product at WooCommerce.com. For WooCommerce support, try the: WooCommerce Forums.”
then on the forum they say that cant discuss paid plugins
and there is NO form submit a ticket
day 3 and nobody even attempts to answer – seem there is zero product knowledge – only encouragement to buy.
sign of the times if you ask me
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We provided you the presales contact form link above that does not require any purchase to use:
If you click the “I have a question about a specific extension or theme I’d like to purchase.” section, there’s another link for “Can’t find an answer? Contact us!”. Clicking that link will bring up a contact form that you can fill out to reach out to WooCommerce support. Screenshot: https://d.pr/i/Rh4YAe
We help with sites hosted here at WordPress.com and is where we have our expertise. We don’t work with WooCommerce so we have as much insight as you do on the product, which is why we’re continuing to direct you to contact WooCommerce support with your question.
Hope that clarifies things.
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