Booking calendar
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Booking calendar
Hello, the booking calendar does not seem to be working on the website. Our users try to click the dates and nothing happens. It also does not work on the mobile version site. This is a new problem.WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host alchemyescaperooms.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere.I did however take a little time to examine the source code of your site however, and can see it is using the Booked plugin. The issue you are referring sounds like a display issue related to your plugin and not a general WordPress issue, so our recommendation is to contact your plugin creator for direct support with this issue: https://getbooked.io/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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