Both of my sites are down

• 

  pdsquared · Member · Sep 3, 2017 at 2:25 am

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  I have 2 websites. http://www.spicytie.com and http://www.dunnentertainment.com

  I cannot access either of them and neither can anyone else. Can you help? Thank you!

  Pat Dunn.

• 

  timethief · Member · Sep 3, 2017 at 2:35 am

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  dunnentertainment.com is hosted by Colo4
  Name Servers:
  ns2.arandomserver.com
  ns1.arandomserver.com

  spicytie.com is not registered
  Domain Information
  Domain:
  spicytie.com
  Registrar:
  Tucows Domains Inc.
  Expiration Date:
  2018-08-31

  Neither site is not on wordpress.COM servers. Our support docs do not apply and we do not provide support.

  Contact your web hosts.

  This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service