Bought a new domain

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  celestiallyblunt · Member · Aug 14, 2022 at 11:40 pm

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  I recently purchased a new domain to change my site address and now I can’t get into any of my account settings and information.

  These error messages keep popping up:

  “Please check your Primary Site’s Jetpack connection”

  or “failed to retrieve all domains”

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Aug 15, 2022 at 3:03 am

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  Hi there!

  You should contact Jetpack’s support for assistance so they can analyze and troubleshoot your connection issue.
  https://jetpackme.wordpress.com/contact-support/?rel=support&hpi=1

  I hope that helps! :)

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  aleone89 · Staff · Aug 15, 2022 at 12:25 pm

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  Hello there,

  It looks like this site is hosted is hosted with WordPress.com, so we can definitely help with this.

  Please reach out for help here: https://wordpress.com/help/contact rather than the Jetpack link above.

  Many thanks!