Bought a package, and a domain – How to get started
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Hello, I bought the basic package + domain last night. How do I use the domain and start building my website?
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryFinally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:
Let us know if anything is unclear or you have any further questions.
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nbaanalyst.com how can I use WordPress for it. I see it on GoDaddy but can’t customize on wordpress.
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Hi there,
The forum you’re posting in now is for the hosting provider, WordPress.com.
Your site is not hosted with us, but is hosted over at GoDaddy.com, and has no connection at all to WordPress.com.
The “WordPress” you’re using over there, is the open source software made by the community on WordPress.org. That’s not the same thing as WordPress.com.
For help with your version of WordPress, you can ask the WordPress.org community over at https://wordpress.org/support/forums/
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