bought domain…can't use blog or email!

  • Unknown's avatar
    kimpfrey · Member ·

    I havae been trying for a week now…used up all my data, bought new data package for $130!!!! to continue to try set up. I can’t get to my blog from internet and there is no email. I am not sure how zoho is hooked up to wp, but I really need help or a refund.
    Domain: gettwisted.me please help.
    This is the second time I have left a messagae here…got no reply to first one. Not looking good for wp!

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Hi Kim,

    I’m going to close your other thread so we can keep everything moving forward in one place.

    Your site, http://gettwisted.me/ , is loading for me. Have you tried to clear your browser’s cache (Browser Issues) or restart your computer? With domain names, it can take a short time for the new domain to work Internet-wide.

    Regarding your blog’s address, there are two addresses for your blog—the WordPress.com one, which will always work, no matter what domain you have on your site, if you have multiple domains, or if you cancel all domains. Think of it as a backup. That address is http://gettwisteddotme.wordpress.com/ and your site’s dashboard is at http://gettwisteddotme.wordpress.com/wp-admin/

    In addition to that, since you purchased the domain, you have http://gettwisted.me/ . If an user visits either address, they’ll see “http://gettwisted.me/” in the address bar.

    Has your e-mail began to function yet? When adding Zoho, there are two pieces—verifying the domain and setting your domain to send an e-mail to Zoho. Both are set on our end (as seen in the Store->Domains->Edit DNS page which is here: https://gettwisteddotme.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=gettwisted.me )

    Like domain names, once that change was made, it can take a number of hours for the update to be applied Internet-wide.

    We’ve been a bit backed up, so I’m sorry for the lack of speed in responding. Thanks for your patience.

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