Bought premium theme, nothing happened
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Hi!
I bought the Freyja theme on WordPress.com last night, and nothing happened. The money came off of my paypal and everything so I know it went through, but I didn’t get the theme. Please help! I’m new to blogging and super confused!The blog I need help with is: (visible only to logged in users)
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What is the URL of your site hosted by WordPress.com? (https://…)
Note: Premium Themes that are set up for WordPress.com use only cannot be transferred to self-hosted WordPress.org sites.
https://en.support.wordpress.com/premium-themes/#how-to-get-a-premium-theme
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That site is not hosted by WordPress.com
Please, read my previous response:Note: Premium Themes that are set up for WordPress.com use only cannot be transferred to self-hosted WordPress.org sites
https://en.support.wordpress.com/premium-themes/#how-to-get-a-premium-theme
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Ohh! Okay. Thanks! I’m very new to this.
Do you know how I can still use it? Can I use it through WordPress.org? Or is my best bet to try to get a refund? -
Are you positive you bought the Freyja theme here at WordPress.com?? I can’t see it listed. If you did, then yes apply for a refund. But if you bought it elsewhere then it will be configured for WordPress.org and you’ll be able to use it with your Bluehost self-hosted site. I should double-check where you purchased the theme from and ask them for installation instructions.
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