bought "the great adventure" but not possible to export this theme?

  • Unknown's avatar

    Hi wordpress support people! Please help!

    I have “thesugarbreakup.com” domain registered with go daddy. I have “thesugarbreakup.com” hosted at dream host.

    I have registered “thesugarbreakup.wordpress.com” and HAVE ALREADY switched from dream host over to wordpress.com to host the web site (because your premium themes are far nicer to the themes available at dream host via their wordpress hosted setup).

    The switch cost $13 per year to buy the “domain map” option to map thesugarbreakup.wordpress.com to thesugarbreakup.com

    I have bought “the great adventure” as well as the “Custom Design” CSS premium upgrade kit so that I could have additional modifications to do to “the great adventure” theme.

    I have switched the name servers over to use wordpress.com name servers at go daddy domain manager panel.

    After all of the above, I now find out that wordpress.com does not allow commerce as part of the setup.

    Could you please let me know if I can export the purchased “the great adventure” theme from wordpress.com over to dream host so that I can use this theme on dream host wordpress site?

    If the above is not possible, can I please have a refund for the following amounts that I have just paid on my credit card :

    $13 for : 1. Domain mapped to thesugarbreakup.com
    $60 for : 2. Premium theme “the great adventure”
    $30 for : 3. Custom Design

    Again, so sorry for this kerfuffle, I would prefer to host on wordpress.com, but I need to also be able to setup a woo commerce based e-commerce for this site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    No, none of the themes purchased here can be exported, but if you’re within the 30 refund period you can get a refund for the theme and the Custom Design. I do NOT recommend asking for a refund for your domain name; you might not be able to grab it before a squatter does. Keep it and just change where it points.

    You can ask for a refund right from your Upgrades page. Hover the cursor over the items and you should see a pop up box.

  • Unknown's avatar

    Thank you, would have no problem with transfer of domain to wordpress.com, however wordpress.com does not allow e-commerce to be installed on the web site.

    Is there another wordpress hosted site that I could use that allows e-commerce as well as being able to transfer a premium theme such as “the great adventure” to that site?

  • Unknown's avatar

    There are literally thousands of hosts that allow ecommerce. There is NO way to export a theme from WordPress.com. They are customized for our software here and cannot be used on any other kind of blog including a WordPress.org one.

  • Unknown's avatar

    would wordpress.com be ok if we had a link which connected to a shopify subdomain, and kept the rest of the site hosted at wordpress.com?

    Eg. thesugarbreakup.com has a link that points to: shop.thesugarbreakup.com

    If so, that means we could use the premium theme and host our web site at wordpress.com

    Would the above scenario fall under the terms of use for wordpress.com ?

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