Bought the theme twice and was not activated!!!

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  wordwitpress · Member · May 13, 2011 at 1:37 am

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  Help! I have activated and paid for the freshly pressed premium theme twice! (i know, a little crazy; however, I thought I had made an error the first time through payment). My blog is still on a “free theme” which means I am going to pay for a premium theme twice, without having it. What do I do? Whom do I contact?

  The blog I need help with is: (visible only to logged in users)

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  wordwitpress · Member · May 13, 2011 at 1:52 am

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  The premium theme is rather Fresh News. Is this happening to anyone else right now? I can not find any spot to contact WordPress.

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  thesacredpath · Member · May 13, 2011 at 2:18 am

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  The contact form is down right now, but I’ll tag this thread for staff attention. You can also try emailing them at support @ wordpress.com.

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  wordwitpress · Member · May 13, 2011 at 2:37 am

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  Thanks for the “tagged attention” and email advice.

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  thesacredpath · Member · May 13, 2011 at 3:00 am

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  You are welcome and hopefully they get it sorted out for you quickly.

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  staff-blorbo · Staff · May 13, 2011 at 5:31 am

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  I actually don’t see any evidence of transactions since early April on your account.

  Please contact us via support@wordpress.com to sort this out.