Brand new and lost

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  tarron834 · Member · Sep 13, 2019 at 8:00 pm

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  I have a wordpress account with an active domain and webpage, i created a second domain and webpage today and it is not showing anywhere on my account. where can i can 1:1 voice/call assistance.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Sep 14, 2019 at 2:48 pm

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  Hi –

  It sounds like you might have set that up on a different account. We can check on it. What’s the URL for the second site that is missing?

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  tarron834 · Member · Sep 15, 2019 at 1:18 pm

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  Thank you! I’ll take any help I can get…I may have made a mess of things. The new site is mykaninekitchen.com and I cannot find it anywhere. I don’t think I was logged in when I created it (my error), but I was billed for it.

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  staff-zinnia · Staff · Sep 15, 2019 at 3:50 pm

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  When you sign in to the jchance5 and click on My Sites you will see that listed on the account. It’s not associated with the user account that you are using now to contact us.

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  jchance5 · Member · Sep 16, 2019 at 5:19 pm

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  Thank you so much for your help. I have found it and am so lost. I cannot make any changes ( I thought i used this before and it was so easy). I am trying to make a new website. The live chat is down. Is there anywhere to get help.

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  staff-blorbo · Staff · Sep 16, 2019 at 6:52 pm

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  What is the URL of the site you’re trying to recover access to?