Breslov.blog site renewal

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  mneveloff · Member · May 1, 2020 at 8:49 am

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  We just got an email that our site breslov.blog will expire in 30 days. When we just paid $36 (Receipt ID: [redacted]/ Transaction ID: [redacted]) and the receipt said the domail Expires: May 30, 2021.

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  austinsangs · Member · May 1, 2020 at 10:01 am

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  Hey @mneveloff,

  I’m adding a modlook tag for staff assistance.

  Please be patient while they respond.

  Cheers!

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  justjennifer · Member · May 1, 2020 at 3:04 pm

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  Hello @mneveloff, I’ve removed the financial info from your above post as this is a public forum and that info would allow someone else to take over your WPcom account.

  The account you are posting from here in our forums is not associated with that domain. In order to renew that domain you’ll need to log in with the correct username account or email address and then head to Manage Purchases. https://wordpress.com/me/purchases/upcoming

  If you’ve lost or don’t remember the password for that account, you’ll want to try to recover it here: https://wordpress.com/support/account-recovery/

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  justjennifer · Member · May 1, 2020 at 3:07 pm

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  Just adding that the WHOIS information I see on ICANN’s website indicates that the domain expires in 31-05-2020, so there is a discrepancy here. Please wait for Staff to respond here.

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  staff-doublebassd · Staff · May 1, 2020 at 5:36 pm

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  Hi there,

  I believe the email that you received was triggered before our system was updated with the purchase you made. ICANN is now saying the domain expiration is 31-05-2021, so no worries – you’re all set. You can disregard the email.

  Please let us know if you have any other questions.

  Thanks,