Bring back the option to chat with a wordpress.com product expert.

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  storygenie5 · Member · May 18, 2022 at 1:33 pm

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  Hi!

  I have a feature request.

  There used to be a feature where if you needed support, you could reach an expert.

  I would like that feature to come back.

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  helper-heroponriki · Member · May 18, 2022 at 3:53 pm

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  Hi there!

  In order to access live chat support, you would need to have a paid plan that would give you that access.

  We’ve never had the option of live chat for free WordPress.com sites, but we’ve always had the support forums here where you can ask questions and our team of community volunteers and Staff can help you.

  I hope that clarifies things!