Broken administrative url.

• 

  frederiksvane · Member · Sep 11, 2017 at 3:05 pm

  • Copy link
  • Add topic to favorites

  I just connected my domain to a wordpress site, and got an administrative url connected to my domain which seems to be broken, which means I can’t manage my webpage. Any thoughts or solutions guys and girls?
  Extra: I bought my domain elsewhere.

• 

  timethief · Member · Sep 11, 2017 at 9:47 pm

  • Copy link

  What is the URL of the site referred to?

• 

  frederiksvane · Member · Sep 12, 2017 at 8:43 am

  • Copy link

  http://www.preskills.com/s6fpyiy4eamb8fj7inb8inpqqz08udp7.php?pass=hcb0ip1tl5bpt8mamd6qeyfes4ogqc9q

  It is a link that should connect me to my webpage, so I can manage it with wordpress. The link providid is one I got after installing WordPress thorugh Softacolous.

  Thank you for your reply.

• 

  timethief · Member · Sep 12, 2017 at 4:28 pm

  • Copy link

  preskills.com is hosted by NameCheap
  IP Address: 198.54.114.176
  Name Servers:
  dns1.namecheaphosting.com
  dns2.namecheaphosting.com

  This is wordpress.COM support and that site is not on our servers. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. However, about 30% of those who post here every day are posting to the wrong support forum.

  Please type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service