Broken Images on Live Website after a downgraded plan
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Hi, I downgraded from the Creator plan to the Explorer plan. I understand that my site has been downgraded but why now all the photos are broken all over the site? How can I rectify the situation? It’s not a plugging that interferes, because I don’t use any plugging. In the Media Library you can see all the photos. I tried adding new photos, but even the new photos are broken in the live website. Please let me know what I can do ?
Thank you
Have a good day
MarieWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there!
Are you still facing issues with broken images on the website? I just visited but didn’t see any broken images on a few pages I checked. If there are still broken images, can you share the link to the page so that I can check again?
Thanks!
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Hi, Thank you for your answer. Yes I don’t see any photos yet. But it seems like some people see them. So I’m even more confused. I use Chrome browser.
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It look like to be a problem with the Internet provider. Because some people view the site using a different internet provider than me.
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Hi @inzulodge
Clearing your browser cache might solve the issues on your end. You can see how to clear your browser cache here:
Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versiHope this helps!
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