Broken Media Uploader

• 

  auxclass · Member · Jan 19, 2014 at 6:57 am

  • Copy link
  • Add topic to favorites

  Having trouble uploading PDF files. The drag and drop, looks like the upload happens then goes into “crunching” and never comes out.

  The select files option, seems to upload a file, but no crunching or anything, just sites there and the same file can be uploaded again, but no file shows up in the media library, using Firefox, current version, Win Vista, DSL, file size about 6.5 Mb.

  Any suggestions?

  thanks

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Jan 19, 2014 at 7:26 am

  • Copy link

  Multi-file drag an drop

  12k PDF worked fine

  3 Mb JPG – worked fine
  3 Mb PDF failed

  Seems to be an issue with larger PDF files

• 

  kardotim · Member · Jan 20, 2014 at 1:37 pm

  • Copy link

  Hi auxclass,

  I can’t seem to reproduce the issue. Do you also encounter this in different browser?

  Looking forward to your reply.

• 

  auxclass · Member · Jan 20, 2014 at 4:16 pm

  • Copy link

  I tried a way old version of IE and the Browser for file upload did work – the drag and drop thing was not supported anymore on the version of IE on my PC – could not find any update button for IE

  did try again with FF and no go again

  IE really sucks

  So does this mean I need to upload PDF files on a different computer?

  thanks

• 

  auxclass · Member · Jan 20, 2014 at 5:00 pm

  • Copy link

  Seems to be a large file naming collision issue

  The large file had been uploaded some time back (AOR-Test-Seattle-Chart) – I am updating an older Post and missed the duplicate file

  With IE the duplicate file name was fine – With FF the duplicate file crashed – to test that – I changed the file name (Upload test) and the file uploaded fine with FF.

  That does not however address why the smaller PDF files I uploaded as a test did upload fine with a duplicated file name

  The Post I am updating is: http://captnmike.com/2010/03/07/area-charts/ – it is Password Protected – I am assuming you can deal with that little detail if you want to see the original file names & dates

  If you need more detailed info on file names etc – please either email me or move this thread to a closed to the public as I don’t want the files into the general public

  Note: The file names have been a bit obscured here but there should be nothing else close on my site

  Thanks & good luck

• 

  kardotim · Member · Jan 20, 2014 at 5:12 pm

  • Copy link

  If you need more detailed info on file names etc – please either email me or move this thread to a closed to the public as I don’t want the files into the general public

  Yes, any additional information is welcome. Could you please send an e-mail to this e-mail address?

  Feel free to link any PDF files that we can try uploading to your blog to see if we can reproduce the issue.

  Looking forward to your reply.