Broken site

  • Unknown's avatar
    escapetheordinarythings · Member ·

    I tried to access my website and it just said:

    Warning: require_once(/home3/janemahr/public_html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home3/janemahr/public_html/wp-content/plugins/jetpack/load-jetpack.php on line 41

    Fatal error: require_once(): Failed opening required ‘/home3/janemahr/public_html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/opt/php71/lib/php’) in /home3/janemahr/public_html/wp-content/plugins/jetpack/load-jetpack.php on line 41

  • kokkieh · Staff ·

    Hi there,

    Is this on janemahr.com?

    This is due to an issue with Hostgator’s security scanning that deleted a file from your site that Jetpack needs to work. Hostgator already fixed the problem on their end last week, but you’ll need to delete Jetpack completely from your site via FTP and reinstall it before it will work again.

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