BUG: can't login to gravatar after wp.com password change

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  adereis · Member · Apr 14, 2014 at 12:56 pm

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  Hi there.

  I changed my password on wordpress.com (to defend myself from the heartbleed issue), but after that, I can’t login to gravatar.com anymore. :-(

  Login at wordpress.com works fine, but at gravatar.com I’m stuck at an error page “Please make sure you activate your account and grant Gravatar access. Click the button above to try again.”

  I tested logging in to gravatar.com a few minutes before changing the password, everything was working fine. Login to wordpress.com works perfectly fine (I’m logged in right now, obviously)

  Tried already:
  – reset password multiple times
  – change password multiple times
  – clean browser session (incognito window in chrome)
  – logged out of everything and logged in again

  I guess I’ve hit a bug. Can anybody please help?

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  enricobacis · Member · Apr 15, 2014 at 2:32 pm

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  The same here

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  gracejiyoung · Member · Apr 22, 2014 at 5:30 pm

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  Hi there!

  I’m sorry about this. Can you try logging completely out of WordPress.com. Then try clearing out your cache and cookies using the guide below:

  Solve Common Browser Issues

  If that still doesn’t work, please let me know!

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  adereis · Member · Apr 23, 2014 at 1:21 pm

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  Hi.

  It’s working now (I had tried the clean login procedure before, as reported).

  Thanks for fixing it.

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  gracejiyoung · Member · Apr 23, 2014 at 4:47 pm

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  Hi there!

  I’m glad it all worked out!

  Cheers!