Bug in connecting self-hosted site to WP.com account

  • Unknown's avatar
    shermandorntampa · Member ·

    From one angle, apparently I’ve connected my self-hosted WP site to my WP.com account, but I don’t see a way to do things like migrate subscribers, or other things.

    Is there anything obvious I should check?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    shermandorntampa · Member ·

    Probably a relevant detail: in the upper left corner of the WP.com top nav: “My Site” (singular) — not My Sites (plural).

  • staff-totoro · Staff ·

    Hello,

    Thank you for reaching out. Based on the information provided, it sounds like there may be confusion regarding the connection between your self-hosted WordPress site and your WordPress.com account.

    In order to assist you further, could you please provide the URL of your self-hosted WordPress site? This will allow us to take a closer look and provide you with the specific steps to migrate your subscribers and address any other concerns you may have.

    Looking forward to helping you resolve this issue!

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