Bug subscription?

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  animamascherata · Member · Sep 3, 2017 at 9:35 am

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  Goodmorning,

  for some days it’s impossible to subscribe to some blogs: an error message appears (https://animamascherata.files.wordpress.com/2017/09/errore.jpg).
  It happens both from PC (Windows, Firefox) and app (Android); it’s all up to date.
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 3, 2017 at 10:19 am

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  If you frequently follow many new sites, your account may have been flagged.

  I’ve tagged this thread for Staff to review and revert here. As this is a holiday weekend in some places, replies may be slower than usual. Thanks for your patience while waiting for them to reply.

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  kokkieh · Staff · Sep 4, 2017 at 8:46 am

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  Hi there,

  Our logs show you following multiple sites in the course of one minute, and you did that repeatedly last Thursday. If our system detects someone following sites very rapidly, we block that account from following as only spammers and bots follow multiple sites like that without reading them.

  I’ve unblocked your account so you’ll be able to follow sites again now, but if you keep on abusing the following feature in this way you will find yourself blocked again.

  Please note that following exists to make it easy for you to keep up to date with sites you enjoy reading. It is not a way for you to get traffic to your own site. If you want some ideas on increasing traffic to your own site, please see:

  Getting More Views and Traffic

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  animamascherata · Member · Sep 4, 2017 at 8:50 am

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  Thanks :)

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  animamascherata · Member · Sep 5, 2017 at 11:43 am

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  I apologize, but i have the same problem, and this one day has passed since i signed the last blog.

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  kokkieh · Staff · Sep 5, 2017 at 12:05 pm

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  It looks like you have now blocked us from sending you subscription emails.

  Can you please uncheck the box to block emails here:

  https://wordpress.com/me/notifications/subscriptions/

  Let me know if you’re still unable to follow sites after doing that.

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  animamascherata · Member · Sep 5, 2017 at 12:15 pm

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  I tried, but it does not work.

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  kokkieh · Staff · Sep 5, 2017 at 3:05 pm

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  Thanks for trying that. We’ve managed to re-enable follows for your account on our end, and I’ve asked a developer to look into what caused you to be blocked this time, as you only followed a few new sites over two days.

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  animamascherata · Member · Sep 7, 2017 at 5:37 am

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  For now it seems to work, thank you.

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  kokkieh · Staff · Sep 7, 2017 at 7:34 am

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  Let me know if you get blocked again.

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  rebelsunjewels · Member · Oct 4, 2017 at 11:53 am

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  I have the same problem, I can not follow other blogs, can you help me ??thanks

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  rebelsunjewels · Member · Oct 4, 2017 at 12:02 pm

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  the blog I need help with is https://rebelsunjewels.wordpress.com/

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  kokkieh · Staff · Oct 4, 2017 at 2:00 pm

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  @rebelsunjewels

  You have been blocked because you’ve repeatedly been hitting our limits for bulk-following sites, and you’re currently following more than 3 000 sites, and that after unfollowing several hundred sites since being blocked.

  The Reader feature is intended for following posts on a reasonable number of sites — not for showing approval, promotion of your sites, or really anything on this scale.

  I’ve re-enabled follows on your account, but if you persist in this kind of following behaviour your follows will be blocked again, and then we won’t re-enable the feature again.

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  rebelsunjewels · Member · Oct 4, 2017 at 2:07 pm

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  thank you, I did not know the matter and it will not happen again in the future.

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  kokkieh · Staff · Oct 4, 2017 at 2:20 pm

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  Happy to help.

  As this thread is quite old already I’m closing it to further replies. Anyone else who need help with following sites, please start a new thread and we’ll help you there.