Built one WP site, lost access to another one

  • Unknown's avatar
    bayareacarguy · Member ·

    I recently installed WP in one domain, LJamesJohnson.com, and am in the process of building the site; it’s not active yet. Another site I own, JesusPrinciple.com, was fully-functioning WP site. When I type in jesusprinciple.com/wp-admin it redirects to the logon page for ljamesjohnson.com. Also, the jesusprinciple URL points to a “Website Coming Soon” splash page which is probably for ljamesjohnson.com.

    What did I do wrong and where did my other site go? jesusprinciple.com was a fully functioning site that seems to no longer exist. I know I wasn’t paying a lot of attention when I signed into WP, but could I have done something that deleted or over-wrote one site?

    help……

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Both of those sites are wordpress.ORG software installs on paid hosting, hosted by Bluehost, not by wordpress.COM. Contact your web host.

    You are posting to the wrong support forum. That site is not on wordpress.COM servers and we cannot help with it.

    This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

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