Bulk price edit not working

• 

  fvankova · Member · Sep 24, 2020 at 4:06 pm

  • Copy link
  • Add topic to favorites

  Hi there,
  I’m trying to change prices and set discounts but the price edit is not working. It says the product is updated but the price remains the same. Thanks!

• 

  staff-mckluskey · Staff · Sep 25, 2020 at 8:19 am

  • Copy link

  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org