Bullets in comments using the Edit features not working or being saved

  • Unknown's avatar
    sigotratando · Member ·

    I often leave comments on my own posts to added supporting information.

    When click Edit for the comment, I have to click another Edit at the bottom of the comment. This results in a ‘menu’ of HTML-formatting commands, such as and — which I know how to use well.

    However, after I set up the HTML list correctly and click Save, the bullets do not appear.

    I found a number of Forum article that say to add a CSS statement to Additional CSS, but you have to have a Premium subscription to do that. But what I wonder is: why does the interface offer this formatting if the system does not honor it?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    sigotratando · Member ·

    The system stripped the <ul> and <li> since I forgot to use the Code format.

    This should have read: “This results in a ‘menu’ of HTML-formatting commands, such as <ul> and <li> — which I know how to use well.”

    Sorry.

  • staff-zinnia · Staff ·

    Good Morning –

    Are you able to send a screen shot of what you’re seeing when clicking the double edit buttons? That will be super helpful for me to get a better grasp about what the potential problem could be. It can be added here in an image block. Just make sure you don’t have any personal or sensitive information on display since the forums are a public space.

    WP
    Making a Screenshot
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    There’s certainly the potential that this is happening as part of a conflict with the local set up. Try these troubleshooting measures and let me know if that solves the behavior.

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  • Unknown's avatar
    sigotratando · Member ·

    Sure! I took 4 screenshots in sequence. Here are the annotations:

    1. The comment as posted. There’s a little “Edit comment” at the top. Click that.
    2. There are no formatting options, so you have to click Edit in the bottom toolbar.
    3. Once you get there, another toolbar appears above the content area. I use that to enter the UL and LI elements. Then I click Save below the content area.
    4. The success message, but the HTML as applied by the toolbar elements did not persist.

  • darusja · Staff ·

    Hi there!

    Thank you for the details. I tested it and it looks like it may be related to your theme – it is retired so you may expect some issues. I would suggest changing it to another one from https://wordpress.com/themes/talkingonthethink.wordpress.com and then checking if the issue persists. If so, please let us know!

    I noticed that there is a lot of content on your site and that you post often. Have you considered a paid newsletter https://wordpress.com/en/support/paid-newsletters/ or a Premium Content block https://wordpress.com/en/support/wordpress-editor/blocks/premium-content-block/
    You could start earning with the site so the plan would be easy to pay. There are monthly plan options so you could test it out https://wordpress.com/pricing/.

    If you have any more questions let me know.

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