Business account

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  asbert314 · Member · Aug 18, 2019 at 11:57 am

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  I paid for a business account does that mean that my wed address is going to continue to read healthwithanne.wordpress.com,
  Thanks
  Anne

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Aug 18, 2019 at 3:47 pm

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  Hello @asbert314,

  All upgrade plans come with a free domain credit for one year. You can use the domain credit at https://wordpress.com/domains. Which means you can also have a web address like for example, healthwithanne.com or other available TLD’s with WordPress.com.

  Once you add a domain(web address) of choice using the domain credit, healthwithanne.wordpress.com will remain as your subdomain after you set the new domain to be your primary site. To change your primary site, you can go to your Account Settings page here:

  https://wordpress.com/me/account

  Remember, the domain you choose using your domain credit requires to be renewed annually after the first year of plan upgrade. You can find the annual renewal cost for the domain extensions WordPress.com supports, that would apply from year two onwards, here:

  Domain Pricing and Available TLDs

  Also, it worth mentioning, now that you are connected to the Business Plan, you can reach out to WordPress.com staff via live chat while under the ownership account:

  http://wordpress.com/help/contact

  Hope this helps. Feel free to reach out to the happiness engineers through the live chat link I shared above.

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  staff-ozmodiar · Staff · Aug 18, 2019 at 6:50 pm

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  Also, it may be important to note that the WordPress.com user account that you are posting from does not have a Business plan purchase associated with it.

  Could you have ended up with a second WordPress.com user account somehow?