Business directory plug-in not compatible with themes on wordpress.com
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Hi,
I have added this plugin (https://businessdirectoryplugin.com/) to the Sela theme on wordpress.com that I have designed my whole site around and there is a theme conflict. I have spent all day looking for other themes that will work, but the same problem happens on many other themes (Goran, Forefront, Dara, Edin etc) that suit what I need otherwise.
Is there any code that might get around this as it must be the design of these themes? Or is there a way that I can contact the designers of the theme (Automattic) to see f they can fix it. I have contacted the plug-in support and they say to contact the theme developer, although I have just sent a further e-mail explaining that it is happening with many themes.
Any ideas or help would be greatly appreciated.
Thank you in advance.The blog I need help with is: (visible only to logged in users)
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Please read Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact. Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/Lastly for direct email support you can email WordPress.COM Staff at:
help@wordpress.com -
@katelittle71 if that plugin conflicts with so many themes, it may make sense to try a different plugin.
Can you try getting in touch here?
http://wordpress.com/help/contact -
Also @timethief, FYI we’ll want to avoid having folks users email vs using our form. The form should route them to chat or a contact form. Email tends to take longer. So if you run into someone who can’t reach support through http://wordpress.com/help/contact for whatever reason, modlook and we’ll reach out to them. Thank you for your help here!
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Thanks @timethief and @supernovia
I have contacted the happiness engineers and am awaiting a response (I have a business plan).
I agree that using a alternative BD plugin may be a good idea. I am reluctant to pay for yet another thing and find out that it isn’t compatible when it may be a theme issue.
Do you have any other recommendations for BD plug-ins – simple ones please? Thank you! -
Thanks, maybe we can just help you figure out why it isn’t working. Maybe make sure you’ve got a few entries listed then test it here?
https://horsleyhub.com/directory/ -
Also @katelittle71, I read your chats; I didn’t see a screenshot of how it’s supposed to look vs how it looks now, but I’m wondering if it has anything to do with those themes showing excerpts vs a full post.
Maybe BD could weigh in on that?
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