Business Free Trial – Extra Charges

  • Unknown's avatar
    jpgurung · Member ·

    I signed up for a two week business trial. It said it came with free .com domain. I choose the .com domain but it comes up as .wordpress.com It is asking me to pay 18$ a year for that domain. It also said it came with premium designs and it is asking to charge for that too. Why is that? How do I get me free domain.com with business plan?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    valentine · Member ·

    Hi jpgurung,

    All upgrades can be refunded within 30 days of purchase, except domain upgrades, which can only be refunded within 48 hours of purchase.

    Here’s a support article that explains more:
    http://en.support.wordpress.com/my-upgrades/refunds/

    I’ve also tagged this topic for a Staff follow-up. They’ll be able to explain in detail what purchases you have that can be refunded.

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    It looks like you got this all sorted. Everything is fully cancelled out of your account and you’ve been in contact with one of our other Happiness Engineers in another ticket. I’m going to go ahead and close this thread.

  • The topic ‘Business Free Trial – Extra Charges’ is closed to new replies.