Business plan not working

  • Unknown's avatar

    I have invested in the business plan today to be able to use divi themes, however its still saying i need the business plan to do so.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Can you please illustrate your full problem. Because your Website still not visible. It’s saying Coming Soon.

  • Hi @chrisbowman1, it sounds like you just needed to change the Hosting Configuration setting, as outlined here:

    WP
    Hosting Configuration
    2 min read
    This feature is available on sites with the WordPress.com Business or Ecommerce plan. If your site has one of our legacy plans, it is available on the Pro plan. Find the Hosting Configuration area by going to Settings → Hosting Configuration in your dashboard. This area allows for access to the site database via PHPMyAdmin, SFTP Credentials to access your site via an SFTP client. Addition

    Looks like you’ve got it now.

    @larrimallan that will typically fix this issue. Also, if you can’t see the site, please add the modlook tag so staff can have a look.

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