Business Plan question

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  timelessleaftree · Member · Apr 17, 2018 at 4:37 am

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  What is the limit for wordpress business plan for the following:

  Processes limit (i.e. hostgator allows 25 processes for a standard plan)

  Can it accomodate a large PHP file?

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Apr 17, 2018 at 5:04 am

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  Hey timelessleaftree,

  This support document has all the information about Business Plan.
  https://en.support.wordpress.com/business-plan/

  If you still have any doubt, you can directly contact the staff through the contact form.
  https://wordpress.com/help/support

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  timelessleaftree · Member · Apr 17, 2018 at 5:06 am

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  I read all the articles already. I need to know specifically what is the limit for processes before I can commit to buying. It says unlimited for traffic and storage space that I know, but those being unlimited have nothing to do with processes. As if you run over the processes limit the site will still go down and slow down by a lot. I need a specific answer about the “processes limit” or “entry process” whatever you guys call it on wordpress

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  ravichahar · Member · Apr 17, 2018 at 5:22 am

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  I have added “modlook” to this thread. Please wait for a while. Only a staff member can clear your doubts.

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  justjennifer · Member · Apr 17, 2018 at 6:04 am

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  What site are you referring to? http://timelessleaf.com/ which is hosted with hostgator or https://leafnoveltranslation.com/ which is hosted on WordPressdotcom?

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  kokkieh · Staff · Apr 17, 2018 at 6:43 am

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  Hi there,

  As if you run over the processes limit the site will still go down and slow down by a lot. I need a specific answer about the “processes limit” or “entry process” whatever you guys call it on wordpress

  I’m not aware of a hard limit in this regard, but I’ll follow up on that for you.

  Can it accomodate a large PHP file?

  WordPress.com does not provide FTP access on any plan, so it is not possible to modify or upload PHP files directly to the site.

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  kokkieh · Staff · Apr 17, 2018 at 3:03 pm

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  To follow up, we have a limit of eight concurrent processes on a Business Plan site, but if a site hits that limit and there aren’t actually any performance issues with the site, we increase that automatically. To date we’ve not had to increase this for any site.

  If you are on Hostgator’s plan that allows 25 concurrent processes and you’re hitting the limit, there is most likely another performance issue on your site, probably caused by a plugin or a problem with your server configuration.

  Before going through the whole process of migrating your site to another provider, perhaps you should consider working with Hostgator support to figure out what is actually causing the performance issues, but that’s up to you.