Business Plan Refund

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  lahmozartella · Member · Feb 2, 2017 at 3:18 am

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  Dear Customer Service,

  I have paid a Premium Business Plan a few weeks ago. I realized that I did not need paid plan at this moment and decided to cancel the paid service yesterday. I am waiting for a refund from your part. How long does refund usually take?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 2, 2017 at 11:32 am

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  Hi there!

  From looking at your account, I can see a refund was issued on 01-Feb-2017 — I refunded a further $13 to you today, which was showing as outstanding on your account. Refunds usually take about a week to process and show up on your statement.

  You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you have any questions.

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  lahmozartella · Member · Feb 3, 2017 at 2:19 am

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  Dear Gemma,

  Thank you for your quick and clear response. I will wait a week to see if the payment shows up.

  Kind regards,
  Lah Mozartella

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  gemmacevans · Member · Feb 3, 2017 at 9:34 am

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  Hi Lah,

  My pleasure! Come back to me if you have any problems.