Business Plan: Repeated Password Prompts Even After Login / Incognito / Reload (

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  radioray1025 · Member · Dec 12, 2025 at 3:34 pm

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  Site: youreventdata.com Plan: Business

  Logged in as admin → navigate/reload any page (frontend or admin) → forced password prompt again. Happens in incognito windows, after fresh logins, same browser. No page passwords set.

  Caused by VPN (aggressive IP rotation) conflicting with Browser Integrity Check / Advanced Login Security / Secure Sign-On session validation.

  Ticket opened >24 hours ago – no response. Live chat fails every time.

  Please disable the advanced session/IP integrity checks completely for my site immediately. Clients cannot access fulfillment pages reliably.

  Ready for refund info if not resolved today.

  The blog I need help with is: (visible only to logged in users)

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  nigeljoy · Staff · Dec 13, 2025 at 7:22 am

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  Hi there!

  I checked your recent support history and I see that we had replied to your initial request on Wednesday. Our support agent replied to you in 2 hrs, but never heard back from you about it.

  You should have received an email notification. But if you don’t see it in your inbox, please check on the spam folder as well.

  I’m sorry that this has caused you further frustration. If you haven’t done it already, please make sure to whitelist all emails from @wordpress.com in your mailbox settings to ensure that your email service incorrectly classifies it as spam.

  I also see that you were in contact with us via live chat about this issue yesterday and the issue is no longer happening.

  I am closing this thread to avoid duplication.

  If you encounter this issue again, feel free to reply to email notification of the live chat interaction.

  Have a nice weekend!