Business Plans & 3rd Party Plugins – Keep Toolbar (Admin Bar) Contents!
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Earlier this summer, WordPress.COM began to allow 3rd Pary Plugins & themes to be added to “Business” WordPress.com accounts. As a 3rd Party plugin developer, I see this as great news!
Unfortunately, it has come to my attention that the “Toolbar” (aka “Admin Bar”) is completely overridden for any site on this platform, and replaced by the stock WordPress.com “global” admin bar.
I am one of the many plugin developers who uses the toolbar/admin bar area to provide an additional menu of items that relates to my plugin functionality, and this content is now permanently removed.
Specifically, I’m referring to content, in my plugin, that has been added by this function:
https://codex.wordpress.org/Function_Reference/add_node
I’m stumped on what to do now. I have a client that wants to use my software and is hosted on the new 3rd-party-plugin-friendly “Business Plan”. They are severely hindered with this missing menu.
WordPress.COM are you reading this? What can be done? It seems extremely heavy-handed to allow for 3rd Party plugins, but then prevent your own functions from operating properly.
Standing by….
The blog I need help with is: (visible only to logged in users)
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Please contact Staff directly at https://wordpress.com/help/contact while logged in with the username account that owns the Business plan upgrade. They’ll be able to help you there.
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Sadly…I’ve already been down that road with a long chat and 2-day wait only to be directed to add this to the “Ideas” forum. I too agree that this is “Support” but currently this doesn’t appear to be possible.
Here’s what I received from WordPress.com support:
Thank you again for chatting earlier about the Jetpack bar and [redacted].com, and for your patience while I was investigating to see if there is any solution for your case. The site [redacted].com is currently hosted on WordPress.com, on a Business plan. Because the site is hosted on WordPress.com, we do intentionally keep the WordPress.com/Jetpack bar active at the top of the screen. There is no way to disable the bar at this time.
We do have a public Ideas board here, where you can post about this issue: https://en.forums.wordpress.com/forum/ideas
All of the feedback is read, and we’re collecting the most numerous requests for implementation.
If we can help with anything else, please let us know.
Sarah W.M. – Happiness Engineer
WordPress.com | https://support.wordpress.com -
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Hi there,
You should not have been referred to the forums for this. I’ll follow up in your existing email ticket, so I’m closing this thread.
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