Business Plans Support Services

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  kandatherapyinc · Member · Aug 13, 2025 at 1:04 pm

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  I’m hoping someone can tell me their experience with the Business Plan’s support services. I am on a board and wondering if the business plans customer service is super helpful/makes changes for customers or if there needs to be someone pretty tech saavy to handle most changes, and support is only really there for trouble shooting.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  nagpai · Member · Aug 14, 2025 at 6:00 am

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  I have been a support staff long back. The support team will help you make changes and guide you with steps, and not usually do it for you. They also help you troubleshoot.
  
  You need not be tech-savvy to make changes on a WordPress site, since most things are no-code. There is a learning curve though to understand steps for which the support team would be very helpful

  If your site uses third party plugins and themes, the support team will guide you to the place where you can get support from.
  https://wordpress.com/support/plugins/get-help-with-plugins-and-themes

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  staartmees · Member · Aug 14, 2025 at 6:07 am

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  In addition to @nagpai, to get used to the wordpress.com platform, you find usefull info at New to WordPress.com? Resources to get started.