Business Subscription Cancellation/Refund

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  jdhefferin · Member · Apr 10, 2023 at 3:00 pm

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  Hi, After a job loss I unfortunately had to cancel my subscription. I would like help getting a refund. Thank you

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 11, 2023 at 12:08 am

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  Hi there,

  Oof, apologies for your sudden turn of events. I have cancelled the upgrade and issued a refund for your original purchase amount. You can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

  More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

  I hope things are looking up for you soon, we’re happy to have you back anytime you’re ready to start your online business site again. Best of luck!

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  jdhefferin · Member · Apr 11, 2023 at 2:01 am

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  Thank you much for the help!